Technical Support

We're here to ensure a smooth and hassle-free user experience.

🔹 Support Channels

• Live Chat inside the system (8:00 AM to 10:00 PM Oman Time).
• Email: info@diqatech.com (response within 24 hours).
• Contact Form: Available on the "Support" page of the website.
• Phone / WhatsApp: +968 71586464 (8:00 AM to 6:00 PM).

🔹 What We Support

• Login issues or account activation problems.
• Difficulty using features (contract management, request tracking, reports).
• Technical errors or system malfunctions.
• Inquiries about invoices and subscriptions.

🔹 What We Don't Support

• Internet connection or device-related issues.
• Legal questions about recruitment contracts (we refer you to a legal consultant).
• Data entry assistance (but we provide training videos).

🔹 Support Priorities

• Premium accounts (annual plans) receive priority response.
• Critical reports (e.g., system downtime) are resolved within one hour.

Help Center: Visit diqatech.com for FAQs, tutorial videos, and user guides.